Starter
$99/user/moSolo practitioner, agent, or investigator
One user with the product surface for this vertical.
PI Core pricing
PI Core pricing — built for private investigation firms.
Try PI Core free for 3 months. Full feature access. Credit card required at signup; converts to paid at trial end.
PI Core pricing for investigation work.
PI Core is priced for private investigation firms that need case management, evidence handling, chain-of-custody context, surveillance documentation, attorney portals, skip-tracing context, billing visibility, and court-ready reporting in one private operating system. Published software pricing is annual per-user pricing: Starter is $99 per user/month for one user, Small Team is $149 per user/month for 2–10 users, Firm is $199 per user/month for 11–25 users, and larger deployments receive custom pricing. Every PI Core customer can start with a 3-month free trial with full feature access. A credit card is required at signup and the account converts to paid service at trial end unless canceled. The first 100 PI Core customers can join the founding cohort and receive 25% off published subscription pricing for 2 years from subscription start. The first 10 can apply for the design partner program, which gives deeper product involvement, 6 months free, then 50% off for 2 years. Background checks, paid phone AI agents, third-party data, and overages remain separate.
Software subscription
PI Core published pricing.
Annual per-user pricing for private investigation firms. The table below is the pricing for PI Corespecifically; the broader product-family comparison remains on the main pricing hub.
Small Team
$149/user/moSmall firm or agency
Published per-user pricing for small teams.
Firm
$199/user/moMid-size operation
Published per-user pricing through 25 users.
Large Firm
CustomEnterprise
Custom pricing for larger teams, multi-office deployments, or unusual implementation needs.
Free trial
Try PI Core free for 3 months.
Full feature access. Credit card required at signup; converts to paid at trial end. The trial lets the team validate real workflows before the subscription starts.
Trial conversion
Founding pricing can be locked in at conversion.
When founding spots remain, trial customers can convert and receive 25% off published subscription pricing for 2 years from subscription start.
Founding programs
Join the founding cohort or apply as a design partner.
Founding PI Core customers help shape case intake, evidence handling, chain-of-custody context, surveillance documentation, attorney handoffs, and reporting workflows.
Founding cohort
99founding spots remaining
25% off published pricing for 2 years from subscription start. The discount applies to subscription fees, not overages or pass-through services.
Read the founding program explanationDesign partners
9design partner spots remaining
Deeper involvement, 6 months free, then 50% off for 2 years. Full details and application live on the design partner page.
Review design partner programCompare founding and design partner pathsDesign partner path
Apply for deeper involvement.
Building something in private investigation? Apply for our Design Partner program. PI Core has 10 spots for firms that want deeper involvement and a direct line to the team.
Apply for design partner reviewDiscount opportunities
Additional discount conversations are available for private investigation firms.
Additional discount opportunities exist for investigation firms beyond the founding cohort and design partner program. Contact us to discuss whether your firm's operating model qualifies.
Phone AI agents
Priced by dedicated agent count, not minutes.
Choose only the concurrent agent capacity the office needs. Each AI agent handles one conversation at a time, with no per-minute charges and no call-time overage billing on allocated agents.
Starter
$24.99/moOne concurrent conversation.
Team
$49.99/moFor offices that need several calls handled at the same time.
Business
$99.99/moFor higher call volume across office and field teams.
Enterprise
CustomCustom concurrency and routing.
Included usage
Document and media processing is included with clear allowances.
GPU inference is included in the software tier. Published overage rates apply to OCR, transcription, and video processing only when usage exceeds the tier allowance.
| Capability | Starter | Small Team | Firm | Large Firm | Overage |
|---|---|---|---|---|---|
| OCR pages/month | 500 | 2,000 | 5,000 | 15,000 | $0.02/page |
| Transcription minutes/month | 120 | 500 | 1,500 | 5,000 | $0.10/min |
| Video processing hours/month | 2 | 10 | 30 | 100 | $2.50/hr |
| GPU inference | Included | Included | Included | Included | No separate GPU billing |
Estimator sources
Public pricing sources stay visible.
Pricing for CROSStrax, Trackops, and CaseFleet is sourced from linked public vendor pricing pages. Manual override is always available when your invoice, renewal, add-ons, or negotiated terms differ.
Estimator
Compare PI Core against your current stack.
Compare PI Core against investigation platforms using public pricing where available and manual entry for storage, data, or add-on-heavy vendor stacks.
Estimated monthly difference
Small Team: $149/user/mo
PI Core standard monthly$745
Founding cohort monthly$558.75
CROSStrax estimate$65
Difference using founding pricing$493.75 more
PI Core software5 users x $149/user/mo = $745
Founding cohort software25% off = $558.75
Phone AI add-on$0.00
CROSStrax estimate$65
Maps team size to the public Entry, Essential, Executive, Elite, or Enterprise plans.
Estimator uses public pricing reviewed May 2, 2026. It excludes taxes, payment processing, promotions, negotiated contracts, implementation, pass-through services, and usage-based services.
Pass-through services
Background checks stay approval-based.
Background checks are billed as pass-through vendor cost plus a 15-25% Butler service margin. They are not bundled into subscriptions, and the customer approves each check before it runs.
Migration
Migration pricing is tied to the work.
Founding customers receive hands-on migration support. Standard migration pricing depends on source system, record volume, document volume, and whether the move is cloud-to-cloud or legacy/multi-source.
Review migration approachFAQ
PI Core pricing questions.
How is PI Core priced?
PI Core uses published annual per-user pricing: Starter at $99 per user/month, Small Team at $149 per user/month, Firm at $199 per user/month, and custom pricing above 25 users. The price covers the PI Core software subscription.
How long is the PI Core free trial?
PI Core includes a 3-month free trial with full feature access. A credit card is required at signup, and the trial converts to paid service at the end unless the customer cancels before conversion.
What does the founding cohort discount include?
The first 100 PI Core customers receive 25% off published subscription pricing for 2 years from subscription start. The discount applies to software subscription fees only, not overages, background checks, pass-through services, or paid add-ons.
Are there additional discount opportunities for investigation firms?
Yes. Some investigation firms may qualify for additional discount opportunities beyond the founding cohort and design partner program. Butler discusses those situations directly rather than publishing broad rules that may not fit the firm.
How is the design partner program different from the founding cohort?
Design partners work more closely with the team on evidence workflows, chain-of-custody details, surveillance documentation, attorney handoffs, and reporting edge cases. PI Core has 10 design partner spots.
Does PI Core require a sales call for small firms?
No. Published tiers cover solo investigators, small firms, and investigation teams up to 25 users. A sales conversation is useful for migration, evidence workflows, and client portal review.
When does custom PI Core pricing apply?
Custom pricing applies above 25 users or where a firm has unusual evidence, security, client-portal, reporting, multi-office, or integration needs. Teams in the 11–25 user range use the published Firm tier.
Are evidence handling and chain of custody included?
Yes. PI Core pricing covers core investigation workflow: case records, evidence references, chain-of-custody context, surveillance documentation, attorney portals, skip-tracing context, and court-ready reporting.
Is phone AI included in the PI Core subscription?
No. Dedicated phone AI agents are optional add-ons priced by agent capacity. They can help with intake, scheduling, status requests, and field-call coverage without per-minute billing.
Are skip-tracing services included?
PI Core includes workflow context for skip tracing, but third-party data, database, background-check, or pass-through search costs are not bundled into the software subscription.
How are background checks billed?
Background checks are pass-through vendor cost plus a 15-25% Butler service margin. Customers approve each check type and estimated cost before execution, so the cost is tied to specific approved work.
Does the calculator guarantee savings against CROSStrax or Trackops?
No. The calculator estimates monthly difference using public competitor pricing where available and manual entry for quote-only vendors. It is a planning tool, not a guarantee or substitute for a current vendor proposal.
Can I enter my actual current investigation software spend?
Yes. Manual override is recommended when a firm has negotiated pricing, extra storage, database services, add-ons, or vendor-specific charges that public pricing cannot capture.
Is migration included for PI Core founding customers?
Founding customers receive hands-on migration support. The migration plan depends on case records, evidence indexes, document libraries, surveillance notes, client communication, and current source systems.
Can an investigation firm use PI Core with Legal Core or Bail Core?
Yes. PI Core is designed for attorney handoffs through Legal Core and skip-tracing or fugitive-recovery context with Bail Core where the business relationship supports that work.
Is monthly billing available?
Published pricing is annual billing. Monthly arrangements can be discussed for larger deployments, implementation-heavy migrations, or procurement constraints, but the public pricing table is based on annual billing.
PI Core pricing review
Review PI Core pricing against your current workflow.
Bring your current investigation software bill, team size, evidence workflow, and reporting needs. We will walk through the subscription, trial, founding cohort, and migration assumptions.